Kiroro Grand Japan

This was our first stay at Kiroro grand. My kids absolutely became to love with GO Rian. Even though it was only for a short time, he played with them, taught them how to make towel art, and played pool with them. He was so kind and went out of his way for us—the kids love him so much they were always looking for him.
As we were leaving, our rental car had a flat tire, and we were in a panic, but Rian,reception Danny, and Daheen,all pitched in to help us out—it was a huge help. Jackie from the Mini Club also came to say goodbye; the kids love him,too. Jesse from the Teens Club was very charismatic, and my son said he really likes him. So he went teens club everyday.It was a truly wonderful stay. We’d love to visit and see you all again. Thank you so much.

小孩都玩得很開心，mini club跟teens club 小孩都喜歡，G.O.們都很棒很熱情，NINA,JENNY ...too many 無法都記得名字，bar tender DOLPHIN also
希望還有機會可以再來

We stayed for 12 days during the summer and honestly, would've stayed longer. Staff was as always amazing and so attentive to our needs, we have plenty of activities to do. We had Onsen, spa, biking, tennis, golf, hiking, park golf among free activities. Looking forward to seeing the magic during the winter!

Wonderful experience at Kiroro grand. Everyone was very friendly. The aqua gym instructor Harry was very friendly and we had the pleasures to have dinner with him .
Thanks again to everyone!

I visit with my partner and kid for a three nights visit. As is well known kid had tons of fun with the renowned mini club, which is likely the mainstay for family to visit since we could just let loose the beast and relax.
Meanwhile as a once and future sports enthusiast without a kid to tend to, I dabble into sports I’ve never tried before and had a lot of fun despite very meager success (the process itself is already a success I should counter to myself).
Tho the very one thing that I could not stress enough is just how dedicated the staff in kiroro grand are, and how the ensemble could pull that off is truly a miracle considering the worker shortage around the region and everything. It’s just insane. The first night I finally put the kid to bed and rush to the gym I stumble across a room where some of the staff are doing rehearsal for the show next evening. They worked really hard, and just so you know a show night just ended and I wonder if they ever slept. The next morning they would be relegated to various functions again, like coaching an awkward mid aged dad that is me to various kind of new sports or hosting kid events or as receptionist and so on. I’d concede being a kiroro staff is more demanding than being parents. I sincerely wish they are well paid for the dedication and more importantly I hope the management find means to let the staff sleep more so this could be more sustainable.
I mostly interact with the desk staff / coaches / receptionist people but the kitchen and cleaning crew are no less impressive. I get people complain the food got repetitive but I think they’ve already been inventive in the efforts and I still enjoy the buffet immensely on day four. Cleaning crew are always most polite and show care. I asked them to bring a stool so kid could wash his own hands but they brought the entire kit that could handle year 0 to year 6…

Shoutout to the good folks whose name I might spell wrong: Hajime Tatsuya Luke Ken Rizal Oliver Jo Jenny Syah-Syah Martin Harry Kokuse Keven Oat Natalia Sae
And lastly management plz prepare iodine or med box in the sport center