Cancún Mexico

All of the staff was very friendly and helpful, but I have to give a special shout-out to the wonderful circus team - Maude, Cooper, Victoria, and Angel! They were incredible with our whole family and our friends. Trapeze and being coached by them was by far the best part of the trip for my 6-year-old. She especially connected with Victoria, who was very sweet with her, and my daughter called her “one of my best friends” by the end of the trip!

Some other standouts were Maria at Taco Arte, Enrique at Hacienda, and all the wonderful drivers and staff who answered our many questions about various words in Spanish!

We just spend 8 nights at Jade with our family; 2 adults and 3 teenagers, and we absolutely loved it. It was the perfect combination of spending time with our teens as we enjoyed dinners and excursions together. But they could also really enjoyed the teens club where they met new friends, did a lot of fun activities and danced at the Crazy Signs parties well into the night/early morning. All in the safety of the resort. And for us parents, where we had a combo of working remote and drinking cocktails at the pool/beach, Jade was absolutely perfect. The bar staff (Ademir, Jaime, Eliseo, Daniel, Marco, Jesus and Erasmo) were amazing. They were all so friendly and personable, always making sure our glasses were filled and helping with my fears of the iguanas. Christian (F&B mng) did an amazing job with all the yummy food and snacks throughout the day. Leonardo (Housekeeping) made sure that our rooms were perfectly cleaned and we always had fresh towels (as we showered so many times a day!), and Jose Luis, the resident mng... what can I say. How can you not love him. I have not met someone more likeable and lovely as him. And he is so welcoming to all the guests while running Jade so smoothly. We barely left Jade as we so enjoyed all the people there, the constant yummy food and drinks and the daily live music. It was really hard to leave after spending a week in paradise. And we will definately be back....

Club med has the absolute best activities, food and ambiance of any all inclusive resort. Everything from archery to snorkeling and everything in between. I've been to other all inclusives and club med has by far the best food, the best entertainment (live evening shows!), the best sports instructors and the friendliest people organizing everything-- other all-inclusives don't come near it! The vibe is active and fun but you can also just chill at a quiet spot on the beach if you like as well. If you have kiddos to entertain- they're world renowned for their mini, petit, kids and teen clubs which keep your little ones active and busy all day if that's what they want. It really is special!

This is a pretty nice resort overall. It is great if you have kids given their kids programming and keeping your kids active and not just putting them in front of a TV as well as their time where they do have the kids club during dinner hours from 7:00 to 9:00 so you can get some couples time alone. There are some things though that surprised me for the price point such as how firm the beds are and the reactivity of service overall versus the proactivity of service I've been used to in Mexico at resorts at this price point. The bar staff was good in general and one of the highlights of the entire experience there. The wait staff really varies by who you get as far as in the buffets. One thing to know is that you will need to request almost everything when dining as rarely will they ask to refill your drink or things of that nature. We only had one way there during our time there in a week that really was proactive and asking if we wanted anything and keeping our drinks filled. Food is good in the buffets for an all-inclusive. It is a little unique though because there is a hotline like a traditional Buffet but then they have other stations where they make items for you that are already pre-plated usually so it can become difficult if you want one of those and something from the hotline you end up needing to carry a couple of plates. The beach is definitely one of the highlights here as it is fairly Steep and not the long gradual beaches that you find further south in the Mayan Riviera but the sand is beautiful and the water is very clear. The beach near the main lobby did not have any seaweed at all while we were there because of how the Long Point juts out in front of it it stays very protected from any seaweed. On the other side of the resort near aquamarina there's a lot of grass in the water so there is limited sand as you walk out into the water however there is some decent snorkeling along that sand. The rooms have a good layout for family if you stay in the aquamarina family style rooms depending if you prefer one or two bathrooms for your family. However the AC goes to 65 degrees but the 65° F on the thermostat feels nothing like 65° on the thermostat in your home as I would say it is closer to 73 or 74 in our room and I did Reach Out multiple times to the maintenance staff about it as with the beds being hard and the pillows not being very comfortable I was hoping the room would be nice and cool as the bedding was nice but it was warm enough we could sleep with a little to no bedding on top of us.

Club Med never disappoints, and this felt like our best vacation yet! The kids (9 and 6 years old) had a blast at kids club, and we are especially grateful to Leo, Fabiola, Sammy, and Pierre for making their vacation extra special and fun. Our favorite activity was, by far, the trapeze. The circus team, Maude, Victoria, Angel, and Cooper, were great teachers and very patient with kids and adults alike. Their talents go far beyond trapeze, and their Thursday night show is not to be missed! It was the best performance of the week and worth keeping the kids up past bedtime for.

Our accommodations in Aguamarina were very comfortable and convenient to the pool and splash/waterslide area. The food was delicious, and every employee we met was friendly and helpful. We'll definitely be back!