Ixtapa Pacific Mexico

This was my first time at a Club Med. I went with my wife and two teenage kids. Overall it was a positive experience. The variety of activities and the friendliness of the staff were exceptional. I learnt sailing, archery and pickleball during my stay and the staff were knowledgeable and patient. The food and drinks staff were friendly and attentive. Maybe a slight improvement for drinks at the meals. The cleaning staff were excellent, both in our room and around the resort. The location is spectacular, with beautiful sunsets each night.

Our room did not meet our expectations. We had a family deluxe room, and the balcony was a disappointment. Based on the pictures we anticipated a table to sit out at, but there was barely enough room for two chairs. The room layout was also a little funny, with the toilet in the kids room, not the shared bathroom area. Alcohol should also be available in the room fridge in case you want to have a quiet drink in your room (or on your super small balcony).

While the food was generally good, on both Thursday and Friday nights there were long queues for certain dishes which led to a bad meal experience. We were told the resort was not near full capacity (between 50% and 60% of capacity on both these nights).

While people who have not been to a Club Med might think the dress code and activities, and the GOs eating meals with you might be a turn-off, we found this was not the case at all. The dress code was very optional, as was participation in activities. I wouldn't describe myself as a people person, but on the occassions when a GO joined us for a meal, it was quite enjoyable to hear about their experience working for Club Med, and they seemed genuinely interested in how our experience was going.

One of the smaller and older Club Meds but absolutely a gem. We loved that we could easily walk everywhere and let our kids run around. Stunning beach. Excellent food and service. Would love to go back.

Super amazing experience - professional staff, food, weather, and meeting other families. We have made so many friends and will come back to this location again.

Where to begin? I scoured TripAdvisor for information so let me pay it forward. I planned this trip for me and my almost 11 yo daughter. We booked everything through Clubmed. We upgraded to Sol Suites which we loved. Miriam took us to tour the suites and was so gracious with her time. Dante, the private beach drink concierge was attentive and kind. He knew my drink order by the second day lol. I ate all my meals at the main dining facility and made sure to eat in Señora Ignacia’s section. She has worked at the resort for 30 years and I just loved talking with her every morning. The GOs will join you for meals and I ate with Uriel twice. He is the yoga instructor as well. I professed my love for Mexico and he shared amazing travel suggestions. Our meals together were awesome and it was nice to not eat alone. My daughter totally ditched me lol.

My daughter started out in Mini Club where we met Miss Sammy who is so great with the kids. She answered all of my questions and was so patient. They had fun programming. My daughter eventually switched over to Teen Club with Miss Thais who she adored. They went kayaking and paddle boarding together and every evening she couldn’t stop raving about Teen Club. Also, Izzy with Archery. So sweet! I felt safe releasing my daughter to Teen Club. She loved the independence and she made great friends.
Honestly, I loved this trip. I travel often and this may be my top resort experience.

Thanks to everyone for a superb trip. Nicole, Suites Concierge, thank you and your team for a first class experience.

Pamela, the rooms were beautiful and well maintained. The turn down service with the towel animals delighted my daughter.

The crew that set up our night under the stars, wow! It was so beautiful I FaceTimed my mother so she could witness it for herself. It was a dream.

The night entertainment crew, you guys rock. I didn’t catch as many shows because my daughter was exhausted most nights but the ones I did were super fun and I appreciate your energy and enthusiasm.

To my new friends, Stephanie, Ryan, Jim and Deb, I’ll see you guys in Turks for our reunion :)

We had a really good time at club med doing flying trapeze, especially because the staff was incredibly kind, welcoming, and helpful. I absolutely recommend doing flying trapeze with Pablo, Holly, Edgar, Chucho, and Ceci. They were all so wonderful and talented, and made our trip very fun.